OBJECTIVE
Performing challenging project or interim management in organizational change environments.
SKILLS
• Project & Program Management
• Interim Management
• Financial Management
• Reporting SQERT (Scope-Quality-Effort-Risk-Time)
• Languages: Dutch, English, French
INDUSTRIES
• Financial
• Automotive
• Telecom
PERSONAL CHARACTERISTICS
• People Manager
• Opportunistic
• Open
• Honest
• Flexible
• Result driven
• Helicopter view
• Clear communicator
EXPERIENCE
InterEssing # Netherlands # 2010-2011
• Project manager General Practioners software company. Responsible for operational excellence and IT maintenance.
InterEssing # Netherlands / Scandinavia # 2009-2010
• Operations manager COIN Association. Responsible for program management and operational excellence. All Dutch Telecom operators are members of the COIN Association.
• International project manager for improving channel management and sales of Windows 7 licenses for leading world-wide software company in Denmark, Norway, Sweden and Finland.
InterEssing # Netherlands / USA # 2008-2009
• Post-merger program management for Dutch telecom operator and US based carrier.
InterEssing # Netherlands # 2008
• Service manager customer loyalty for automotive import company.
InterEssing # Netherlands / Switzerland # 2007 – 2008
• Project marketing manager introducing new products and services through partner channel for leading world-wide software company.
Accenture # Netherlands # Senior Manager # 2005 – 2007
• Full IT life-cycle management with experience and passion for IT operations.
• Responsible for application management teams combined 150 fte.
• Integration project manager for Dutch private banking company.
Accenture # Netherlands # Manager # 2002 – 2005
• Within industry group “communication & high tech” specialized in The CIO Agenda; business themes facilitated by IT.
• Interim IT operations manager for world-wide mobile operator.
• IT lead for new value added services for European fixed operator.
• Program management infrastructure rationalization and desktop roll-out for world-wide high tech manufacturer.
• IT lead for CRM implementation for European publisher.
• Process improvement and business development for Dutch IT service provider.
Accenture # France # Consultant # 1998 – 2002
• Project manager, technical architecture lead followed by interim IT operations lead for world-wide mobile operator.
• Project manager for architecture team improving the dealer network for European truck manufacturer.
• Business development for international automotive manufacturer implementing a SAP competency center.
Sonera # Finland # International Project Manager # 1996 – 1998
• Responsible for European roll-out of CRM functionality.
• Part of the international marketing department.
• Responsible for IT of Belgian subsidiary.
Sitel # Belgium # IT operations manager # 1993 – 1996
• Setup of IT department in fast growing telemarketing company.
• Responsible for IT and Telecom.
• Coaching team of 12 IT specialists.
EDUCATION Formal
HES Amsterdam Netherlands “Business Informatics” # 1993
• Bachelor of Business Informatics
University of Plymouth # 1992-1993
• Exchange program
College Alkmaar # 1987
• VWO
EDUCATION Courses
• Speak! So that people listen
• Financials for the Non-Financial Manager
• Business Architecture Technology School
• MANSAL Management & Sales
• Solution Architect
• Faculty: Core Consultants School
